Lagos Communication Managers Undergo 5-Day AI Workshop In London
Lagos State Government communication managers have undergone a 5-day international workshop in London, where they were trained on the use of artificial intelligence, AI, to improve the speed, accuracy and effectiveness of public communication.
The workshop, titled “Strategic Public Service Communication Dynamics: Empowering Public Sector Leaders,” was held at the Holiday Inn, Coram Street, Central London.
The programme brought together senior public communication managers from Lagos and Plateau states for practical training on AI and other emerging communication technologies.
Speaking after the workshop, the Lagos State Commissioner for Information and Strategy, Gbenga Omotoso, said AI could help government disseminate information on its policies, programmes and services more quickly and accurately.
He added that the technology could also strengthen government’s response to the needs and expectations of citizens.
According to the state government, participants explored how AI could be deployed to improve citizen engagement, digital innovation and public trust.
They also worked as a cross-functional team to examine how emerging technologies could strengthen the way the Lagos State Government communicates with residents.
Setting the tone for the programme, the Chief Executive Officer of UK Conferences, Wale Oyeniyi, described the workshop as timely, given the rapid pace of technological change and evolving expectations from citizens.
Oyeniyi said public communication had moved beyond a routine administrative function to become a strategic component of effective governance, public trust, national security and socio-economic development.
The workshop featured expert presentations, practical laboratories, simulations and applied exercises, with case studies tailored to the Nigerian public sector.
Participants examined the opportunities and challenges associated with AI, including its application in research, strategic planning, content development, message refinement and digital engagement.
The programme also emphasised ethical AI use, accuracy, transparency, accountability and professional judgment, with participants encouraged to maintain human oversight when deploying AI tools.
It further examined how AI-supported communication strategies could be integrated into government institutions and how their effectiveness could be measured.
