FG Introduces Mobile One-Stop Service Centres in 10 States

The initiative, tagged “One Motor, Plenty Services,” is being implemented by the Federal Ministry of Humanitarian Affairs and Poverty Reduction in partnership with the United Nations High Commissioner for Refugees (UNHCR), with support from the German Government and participating state governments.

The programme is designed to address challenges faced by displaced persons and underserved communities who struggle to access government offices and registration centres because of distance, insecurity and financial constraints.

Through the initiative, specially equipped mobile service centres will travel to underserved communities, bringing multiple essential services closer to residents.

Services Available Through the Mobile One-Stop Shop

Beneficiaries will be able to access several government and financial services, including:

• National Identification Number (NIN) enrolment.
• Birth registration and birth certificates.
• Bank Verification Number (BVN) registration.
• SIM card registration.
• Bank account opening.
• Enrolment in the National Social Register.
• Access to relevant social protection services.

The initiative is expected to improve access to official identification documents, promote financial inclusion and connect vulnerable Nigerians to government support programmes.

10 States Selected for the Initiative

The first phase of the programme will cover the following states:

1. Adamawa
2. Akwa Ibom
3. Benue
4. Borno
5. Cross River
6. Katsina
7. Sokoto
8. Taraba
9. Yobe
10. Zamfara

Ten specially equipped vehicles have been provided for deployment across the beneficiary states to facilitate service delivery in remote settlements, displacement camps and other underserved communities.

Who Can Benefit?

The initiative primarily targets internally displaced persons, refugees and other vulnerable populations who face difficulties accessing essential government services.

It is also expected to benefit residents of underserved communities who lack access to conventional registration facilities.

Speaking during the launch in Abuja on Wednesday, November 11, 2026, the Minister of Humanitarian Affairs and Poverty Reduction, Dr Bernard Doro, said the programme was designed to ensure that vulnerable Nigerians are not excluded from essential services because of their location or circumstances.

He explained that the lack of identity documents often prevents displaced persons from accessing financial services, government assistance and other economic opportunities.

The minister urged participating state governments to ensure that the vehicles are properly maintained and regularly deployed to communities where the services are most needed.

Germany and UNHCR Support Initiative

The German Government supported the procurement of the 10 mobile service vehicles through its partnership with UNHCR.

The collaboration forms part of broader efforts to strengthen humanitarian assistance, improve financial inclusion and expand access to social protection services for displaced and vulnerable populations.

The Federal Government has also expressed hope that the initiative will eventually be expanded beyond the initial 10 states to cover all 36 states and the Federal Capital Territory.

How to Benefit

Residents in the participating states, particularly internally displaced persons and vulnerable households, should watch out for announcements from their respective state governments and the Federal Ministry of Humanitarian Affairs and Poverty Reduction regarding deployment schedules and designated service locations.

Interested beneficiaries should take advantage of the mobile centres when they are deployed to their communities.

The initiative is a public service delivery programme, not a cash grant or direct financial empowerment scheme. No separate online application portal has been announced for beneficiaries.