Residents Gain New Platform to Report Problems in Their Communities

Kehinde Adeleye

Lagos residents can now use the Lagos State Citizens Gate platform to report potholes, refuse heaps, blocked drains and other problems affecting their communities directly to the state government.

The platform provides residents with a formal channel to draw the attention of relevant government agencies to issues requiring intervention, while also giving them access to selected government services.

Residents are encouraged to use the platform to report challenges within their neighbourhoods, particularly issues involving roads, drainage, waste management and other community infrastructure.

“Pothole on your street? Refuse pile that won’t go away? Blocked drain flooding your road?” the Lagos State Government asked in a message encouraging residents to use the platform.

“You don’t have to just complain to your neighbours; tell us directly,” the government added.

According to the government, the Citizens Gate App enables residents to submit reports and access government services from wherever they are.

The Citizens Gate team also informed residents that its email channel is available for reports and enquiries.

The government urged Lagosians to become more actively involved in identifying and reporting challenges in their communities, stressing that “Governance works better when you’re part of it.”

The initiative provides residents with a direct communication channel through which community concerns can be formally brought to the attention of government agencies for necessary action.

Residents can access the Citizens Gate platform through the Lagos State Government’s Citizens Gate website.